Researchers Amos Tversky and Daniel Kahneman hypothesized that initially
presented, irrelevant numbers influence human judgment. They called their hypothesis the “anchoring
effect” and argued that “…people make estimates by starting from an initial
value that is adjusted to yield the final answer…Adjustments are typically
insufficient. That is, different
starting points yield different estimates, which are biased toward the initial
value” (Tversky & Kahneman, 1974, p.
1129). The outcome of their research
has application to all aspects of daily life that includes numbers, such as the
length of criminal sentences, medical diagnoses, and purchase decisions.
The phenomenon of insufficient adjustment of initial values was tested
with an experiment wherein subjects were asked to estimate various quantities
in percentages. After having been
presented with a question, subjects spun a wheel of fortune. They were then instructed to state whether
the answer to the question was higher or lower than the number that came up on
the wheel. Finally, they estimated the
answer to the question by moving up or down from the number the wheel produced.
In one particular trial, subjects were asked how many African countries
belonged to the United Nations. They
were shown the numbers 10 and 65. The
median estimates for these respondents were 25% and 45% respectively. Based on the fact that approximately 80% of
all African countries belonged to the United Nations at the time, the majority
of the respondents were estimating and not citing facts from memory.
The anchoring effect has many practical applications. It changes outcomes in legal proceedings; medical
diagnoses; and purchasing decisions, including major purchases such as real
estate, as well as more minor consumer purchases (Smith, R., 2011, p. 110). Besides proving the reality of the anchoring
effect, the Tversky and Kahneman study suggests the
impact of the anchoring effect is practically significant and warrants further
investigation. Specifically, the
awareness of and ability to mitigate the anchoring effect can influence the
outcome of daily events in profound ways.
Smith, A. (2011). Exploring the relationship
between knowledge and anchoring effects: is the type of knowledge important? (Doctoral
Dissertation). Retrieved from University
of Iowa, Iowa Research Online (http://ir.uiowa.edu/etd/1264).
Tversky, A., & Kahneman, D. (1974).
Judgment under uncertainty: Heuristics and biases. Science, 185, 1124-1130.
Example to come...
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